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We believe there is always room for improvement and learning new things; your feedback helps us to analyse what we can do better-Reliable Home Care Team


I used their services for 5 or 6 months in 2016 while I was recovering from major surgery and was unable to walk for quite some time. I needed help around home, with meals, washing my hair and accompanying me on appointments. I had some issues with the first person they sent to work with me and when I called to discuss it, Darlene was great. She listened to my concerns and we talked through them. When the situation continued, she was quick to rectify the situation and found me a new worker who turned out to be a great match. They were great with scheduling and the ensuring if the worker was not able to make it, a replacement was found and sent in her place. I have pets and they ensured the worker liked animals and I was lucky enough to even have the worker walk my dog when my regular dog walker wasn’t available and it was an urgent situation. I appreciated being able to employ a smaller local business instead of one of these large franchised companies. I take customer service very seriously and they provided excellent customer service and hire great people as care workers. I would not hesitate to hire them again should the need arise. Lisa D.

My experience with this agency has been extremely positive. The response when I enquired about service was timely. The coordinator did a thorough assessment, had a good understanding of our needs and provided appropriate service options. The rates for care are reasonable. The home care workers are introduced by the coordinator to ensure a good fit and the workers are monitored on a regular basis. In the beginning, the workers provided me with a daily diary about how my husband’s day went and what activities they engaged in. This diary was also submitted to the office to ensure that the agency tracked the care. The agency is flexible and does everything possible to accommodate additional requests I have made. Their response is prompt and respectful, regardless of the request. My husband enjoys the workers he has and they follow the care plan I have for him, as well as additional activities they think he might like. They go above and beyond my expectations. The workers also appear to enjoy working for the agency. I am very happy with Reliable Home Care and would recommend them to others who need compassionate home care. Maria A.

I am in my eighties, with my family living far away. I don’t blame them – there are times I don’t want them to be around me. I am wheelchair bound and live on my own, extremely independent (let’s be blunt – plain old stubborn and set in my ways); I have reached the age where if I want to visit any of my old friends, the conversations are very one sided. I have had the services of the local government home care for several years and they do their best in the short and limited time they provided services. I find it’s just not enough. Last year I became blind. A friend became concerned about the way I was eating and the cleanliness of my residence. She suggested that I contact Reliable Home Care Agency. I did, and it proved to be a very wise move. On contacting Reliable, I had an interview with their representative to determine exactly what my particular needs were and a plan of care was developed to suit my budget. I hate to spend money on necessities but this service has been virtually a life saver; my home is clean and I eat well. Thanks to the skills of a surgeon I have limited vision now in one eye and can see for myself the results of hiring Reliable. My care plan was modified to suit my revised needs accordingly. David B. H.

Thank you for your attitude and care during my father’s illness. Our caregiver was compassionate, supportive, and provided great relief for our family. Warm regards. Jason C.

When I got out of the hospital I needed someone to run errands for me and do simple housekeeping. I called Reliable Home Care Agency and was very pleased with the services they provided. They are trustworthy and hardworking. I will be requesting their services again when I will need them. Gloria G.

My family and I want to thank Reliable Home Care Agency’s caregivers for the wonderful job they are doing taking care of my mother. I do not live in Winnipeg with my mom, but I know that she will be taking care of. Thanks! Allison J.

My brother in law requires assistance around the clock and my husband takes care of him but sometimes he needs a break so he contacted Reliable Home Care Agency to provide respite care. My husband now has the freedom that he needs and my brother in law is getting all the help that he requires. Jennifer L.

“I get help from Reliable Home Care once in a while with things I can no longer do by myself and I feel in control of my life, because I am still independent and able to live on my own. Thank you Reliable Home Care. David C.

“Reliable Home Care was recommended to us by a staff member of our mother’s nursing home. We have never met anyone from this business. We receive weekly reports of the CareGiver’s visit with our Mom. It seems to us that they perform the requested duties well. We rely on their honesty as we live in other provinces and are not close enough to confirm their care. Judy G.